top of page
Community Access.png

Smart Home Beyond the Home: Exploring End Users Perceptions of Smart Home Device Data Practices and Risks

Role: Ph.D. Leader | Skills: Survey Design and Deployment, User Interview | Co-authors: Dr. Heather Lipford, Dr.  Jess Kropczynski, Pamela Wisniewski

Overview

As the number of households that contain smart devices proliferate, users will become increasingly reliant on such devices for home automation, safety, and convenience. Typically, the setup and administration of these devices are done by a single person, yet the use and care of our homes rarely involves just one person. Multiple people may live in a home, family and friends visit, house cleaners and contractors help with maintenance, and neighbors keep an eye out for emergencies. In other words, there are potentially many people who have a stake in the well-being of the home and its occupants, and each may benefit from the affordances of smart home devices. There is still limited research examining how smart home devices can be used and shared amongst this community of people. Hence, in this study, we seek to understand the range of potential uses for this remote sharing, as well as the needs for homeowners to monitor and control such access. Our research questions include:

​

RQ1: Are smart home users interested in sharing their devices with people who do not live with them? If so, with whom?
RQ2: What devices and capabilities do smart home users want to share with people who do not live with them?
RQ3: For what purpose are smart home users interested in sharing their devices with people who do not live with them?
RQ4: For smart home users who already share their devices with people who do not live with them, what are their experiences and unmet needs for sharing?

Research Method: Online Survey, User Interview

Participants: 150 participants recruited on Qualtrics Panel (survey), 13 smart homeowners (survey + interview)

Quantitative Data Analysis Method: Exploratory Data Analysis

Qualitative Data Analysis Method: Inductive Coding

whom_share.PNG
What shared.PNG

We were surprised to discover that nearly half of our survey participants reported that they already do share remote access to their smart home devices with people who do not live in their homes, and another 17\% desire such sharing. Our results provide detailed information regarding who, what, and why these devices are shared. Our study has the following contributions:

​

  • We identify the needs of remotely sharing smart home devices with a trusted set of close friends and family.

  • We characterize the current and desired practices for remote sharing of smart home devices to enable collective care and monitoring of a home and its occupants.

  • We identify the need for fine-grained control of sharing capabilities in order to share with people who are less trusted.

Publications

Madiha Tabassum, Jess Kropczynski, Pamela Wisniewski, Heather Richter Lipford. ``Smart Home Beyond the Home: A Case for Community-Based Access Control",  in the proceedings of the ACM Conference on Human Factors in Computing Systems (CHI), April, 2020.

bottom of page